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Stuff we fix.

The boring, repetitive work quietly eating your team's week . Below are the six we fix most often, in plain English, for real estate brokerages, e-commerce brands, and any team tired of duct tape.

01

Leads slip through the cracks.

A lead lands Sunday at 8pm. Your team replies Tuesday. By then they've booked with someone else, or gone cold.

we fix it

A follow-up brain that never sleeps. Every hot lead replied to in minutes, nudged smartly for weeks, and re-scored as they engage. Nothing dies in the CRM.

02

The Monday report eats your morning.

Ad spend, sales, margin, pipeline, listings, whatever. Spread across four tabs and someone's inbox. Every Monday it's rebuilt from scratch, by hand.

we fix it

The report writes itself. Numbers in your voice, in your inbox before your first coffee. Same time every week, no exceptions, no manual rebuilds.

03

Inventory lies. Somebody gets angry.

Shopify says one thing, the warehouse says another. A listing shows a house that's already sold. Someone orders a SKU that's actually out. Refund, apology, bad review.

we fix it

Live sync across every channel, warehouse, MLS, and finance. Drift caught in seconds. Oversells eliminated. Nobody has to say sorry.

04

Documents pile up. Deals wait.

Contracts, closing docs, invoices, POs, quote sign-offs. All waiting to be read, routed, filed, or approved. Everything a day or two slower than it should be.

we fix it

The moment they arrive, they get extracted, routed, and filed. Deals close on the day they should. Nothing sits in someone's inbox for a week.

05

Support drowns in the same three questions.

"Where's my order." "Can I return this." "Do you have X in stock." Forty percent of your tickets, every day, eating your team's morale and their afternoons.

we fix it

An AI support agent handles the repeat questions in your brand voice, in seconds. Only what actually needs a human ever reaches your team.

06

Nobody sees the fire until it's out of control.

A sync breaks quietly at midnight. A pipeline dies on Tuesday. You find out Thursday, when a customer complains, or when the CEO does.

we fix it

Sensors on every critical flow. You get the ping first, always. Dashboards for what's normal. Alerts for what isn't. No more Thursday surprises.

These six are just a slice. Every engagement is custom, plugged into the tools you already run. No rip-and-replace, no new SaaS to learn. If your pain isn't listed above, that's not a no, it's the start of a call.

FIG-LABS · REF-ARCH · 01 · CROSS-INDUSTRY DATA FABRIC SOURCES INGEST NORMALIZE SERVE CONSUMERS Shopify · orders HubSpot · CRM MLS MLS feeds · SFTP SAP ERP · SAP / NetSuite Airbyte n8n · workers Python · custom Postgres · WH dbt dbt · models Airflow · sched API REST · GraphQL CACHE Redis · edge RBAC IAM · scoped Dashboards Grafana Slack alerts Notion / CSV CDC · CHANGE ALERTS IAM · SCOPED CREDENTIALS LINEAGE · PER FIELD EVAL · QA GATE RBAC · PER CONSUMER every write, logged short-lived tokens audit trail baked in no vibes-based prompts role-gated access
Deployed to your cloud Owned by you TLS + IAM by default Fixed price, fixed timeline Live in 4–8 weeks

Every fix above lives on top of a pipeline like this one. Your data, your cloud, your rules, owned by you from day one.

got a specific problem? let's fix it.

Bring the sources, the systems, and what "done" looks like. We come back within a week with a scoped blueprint, a price, and a straight answer on whether it's worth building. Weekday replies within 48 hours.